Conference Call

Hold your meetings in a professional telephone conference

Organize meetings wherever you are.

The simplest, fastest and most convenient way to allow people all over the world to meet in a telephone conference in total autonomy.

You can activate it at any time from any landline or mobile phone, simply by communicating to the participants the number to call and the access code to the Virtual Room.

Conference Call

How it works

  1. the Moderator invites the participants, indicating the time and date of the Conference Call, the telephone number to call and the access code to the Virtual Room
  2. some minutes before the beginning of the conference, the Moderator calls the telephone number of the service for the chosen language and, following the voice instructions, enters the Virtual Room code and the Security Code to activate the Conference Call
  3. at the time indicated in the invitation, the participants call the telephone number of the service for the chosen language and, following the voice instructions, enter the Virtual Room code
  4. the Conference Call is ready to start!
Documentation

Savings

  • reduce travel costs
  • reduce the time needed to organize meetings

Efficiency

  • promote frequent interaction between people
  • streamline decision-making processes
  • you can record meetings so you can listen to them again or forward them by email to the persons concerned
  • you can consult the list of Conference Calls carried out in your Area ClientiWI thanks to the TrafficWI service

Simplicity

  • you can activate it in a few seconds from any landline or mobile phone
  • a recorded voice in the chosen language guides the participants during logon
  • you can use the service 24 hours a day with no need for booking
  • you can request free assistance by an operator during the Conference Call
  • all operations are performed by pressing your phone keys

Security

  • the confidentiality of the Conference Call is guaranteed by a numeric password that the Moderator can change whenever he or she wants
  • to ensure the highest level of privacy, the Moderator can close the Virtual Room once all the expected participants have entered

Service costs

Conference Call

Hold your meetings in a professional telephone conference

The service is included in Vianova’s profile and doesn’t require booking or any additional costs in order to use the virtual rooms. Call 145 to request the activation of your rooms.

  • activation cost: included
  • monthly rate: included
  • cost per participant: included

Additional Virtual Rooms

In addition to those included in the Vianova profile chosen, you can activate additional Virtual Rooms.

  • activation cost: included
  • monthly rate: 12,00 euro for each Virtual Room

Restrictions

  • the Conference Call service is not available for the Vianova 1.1 profile
  • like all Vianova services, resale of the Conference Call service to third parties is forbidden
  • the assistance of an operator is available only during the working hours of Welcome Italia Customer Service
  • in some areas cellular networks are not able to forward the DTMF codes after number selection, preventing the possibility of access to the service
  • for a list of Conference Calls carried out in the Area ClientiWI you must activate the TrafficWI service

Notes

  • the cost of calls made from non-Vianova sites is charged to the caller
  • you can also activate the service on a toll-free Linea 800 line, with the telephone traffic totaled by all the participants in the Conference Call charged to the called party

Available languages

Users can access the Conference Call service in their preferred language by dialing a specific telephone number for access.
The service is available in the following languages with their relevant phone numbers.

  • +39 0584 36 00 00 – italian
  • +39 0584 36 99 99 – english
  • +39 0584 36 99 98 – french
  • +39 0584 36 99 97 – spanish
  • +39 0584 36 99 96 – german

Suggestion

For your conference calls remember to also use MeetingWI

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