Vianova Mobile...because the value of your time has no price
Five things you can do only with Vianova Mobile
… you can manage your company’s SIM cards in total autonomy (exactly what you have always wanted)
… you can make and receive calls on your mobile number also where there is no mobile coverage
… you can use your smartphone to make and receive calls with your mobile and fixed numbers (also when you are abroad)
… your secretary can filter incoming calls directed to your smartphone and transfer to you only the most important calls
Vianova Mobile is our offer of mobile services, that is inspired by two simple values.
Respect of your time and a transparency beyond comparison.
We designed our new and exclusive services to simplify the communications of your company, by integrating and maximizing the potentiality of fixed-line and mobile networks, WiFi, PBX and smartphones.
We overturned the Customer/Provider relation, in order to give our Customers full control of their mobile services, complete transparency and total autonomy.
- a mobile service provider that answers your calls in three rings
- a monthly invoice on just one page, for all fixed-line and mobile services
- no obligations on contract duration
- national coverage on 2G, 3G, 4G and 4G Plus (LTE)
- with Vianova App you can have your mobile, corporate and CentrexWIP direct numbers, all on your smartphone
- Busy CallWI, to have your calls get through automatically to someone who is calling you
- WiFi CallWI, to receive and make calls with your mobile number also under WiFi coverage
- VIP CallWI, to allow an assistant to filter incoming calls directed to your smartphone
- SIM ManagerWI, to manage all the SIM cards and mobile services of your company in complete autonomy
Your smartphone has no signal and you have to move to make your calls.
WiFi CallWI allows you to make and receive calls with your mobile number, even when mobile network is unavailable. You just need to be logged to the WiFi of your office, of your house, or of your hotel when you are abroad.
The integration with Vianova CentrexWIP allows you to transform your smartphone into a cordless and to receive calls from your telephone exchange when you are moving around your company building (… and also when your colleagues are moving around!).
Vianova AppWI è un’applicazione disponibile per smartphone con sistemi operativi iOS e Android che consente di sfruttare al meglio i servizi di Vianova Mobile e di risparmiare sui costi delle chiamate.
Con Vianova AppWI è possibile:
VIP CallWI(patent pending)
When you are in a meeting, you neither want to be disturbed, nor to miss important calls.
The exclusive VIP CallWI service gives you the possibility to forward incoming calls to a colleague or secretary, who can answer in your place and transfer to you only the calls that you want.
And your privacy?
Busy CallWI(patent pending)
How often does it happen to you?
The exclusive Busy CallWI service is intelligent and understands when two people are calling each other at the same time. So, instead of getting busy signal, they get into conversation.
How often does it happen to you?
SIM ManagerWI makes everything a lot simpler, because it gives the Customer full control on costs and on all the operations regarding mobile services.
SIM ManagerWI is a web app that can be accessed from your Area Clienti (Client Area) and allows you:
Vianova Small, Medium, Large and Data only
Vianova Small, Medium, Large and Data only are rechargeable Pay monthly bundle profiles.
|Services and amounts included in bundles||Small||Medium||Large||Data|
|Internet in Italy or in EU||5 GB||15 GB||30 GB||5 GB|
|Calls from Italy or EU to Vianova fixed-line or mobile||included||included||included||–|
|Calls from Italy or EU to national fixed-line or mobile||500 min||1500 min||included||–|
|SMS from Italy or EU to national mobile||50 sms||100 sms||200 sms||–|
|monthly fee (euro)||15.00||25.00||35.00||10.00|
|Pay as you go services over the included monthly amount||via WiFi network||via Mobile network|
|Internet in Italy or EU||included||5.00 euro/GB|
|Calls from Italy or EU to national fixed-line or mobile||5 cent/min||5 cent/min|
|SMS from Italy or EU to national mobile||–||5 cent/sms|
Vianova Enterprise is a pay as you go profile, available with top-up or subscription.
|main services||monthly fee|
|Voice and SMS||3.00 euro/SIM|
|pay as you go services||via WiFi network||via Mobile network|
|Calls from Italy or EU to Vianova fixed-line or mobile||included||1 cent/min|
|Calls from Italy or EU to national fixed-line numbers||1 cent/min||2 cent/min|
|Calls from Italy or EU to national mobile numbers||3 cent/min||3 cent/min|
|SMS from Italy or EU to Vianova mobile||–||1 cent/sms|
|SMS from Italy or EU to national mobile||–||3 cent/sms|
|Internet in Italy or EU||included||5.00 euro/GB|
Other Pay as you go services not included in profiles
For this Pay as you go services we apply tariffs that are available from our website www.welcomeitalia.it.
|Other pay as you go services not included in profiles||WiFi tariffs||Mobile tariffs|
|Calls from Italy to EU and extra EU||international||international|
|Calls from EU to EU||as in Italy||international|
|Calls from EU to rest of the world||as in Italy||roaming|
|Calls originated from extra EU||as in Italy||roaming|
|Calls received in extra EU||included||roaming|
|Calls from Italy to NGN||NNG||NNG|
|Calls from EU or extra EU to NGN||as in Italy||roaming|
|SMS from Italy to EU and extra EU||–||international|
|SMS from EU to EU||–||international|
|SMS from EU to rest of the world||–||roaming|
|SMS originated from extra EU||–||roaming|
|SMS received in extra EU||–||inclusi|
|SMS Premium sent||–||NNG|
|SMS Premium received||–||NNG|
|Internet in extra EU||included||roaming|
SIM cards can be activated or deactivated autonomously by the Customer and they don’t entail any costs, if not activated
- one-time payment: 10.00 euro una tantum per SIM card, payable in 12 months installments
- shipping and activation: included
IoT SIM Cards
Iot SIM Cards (Internet of Things) are intended for industrial use (for example: automotive, elevators, alarms, etc.). Models for specific climatic conditions are available.
- one-time payment: upon request
- monthly fee: upon request
- internet navigation in international roaming is supplied in 3G only. It will be available in 4G (LTE) in the course of 2018
- Voice services via WiFi require access to a WiFi network and a smartphone (iOS or Android) with Vianova App installed
- Cordless service for Vianova CentrexWIP requires the purchase of CentrexWIP service from a Welcome Italia Partner
- internet traffic in extra EU roaming will be charged according to actual consumption. Costs will be rounded off to the upper MB
- MMS are not available
Restrictions for Pay monthly bundle profiles
- Internet, Voice and SMS traffic included in the bundle that is not used during the month, will not be available in the following month
- Internet traffic over the amount included in the monthly bundle will be charged with fees of minimum one GB. If the traffic is not used during the month, it will not be available in the following month
Notes for Pay monthly bundle profiles
- SIM cards that are activated in the course of the month will be refilled with amounts that are proportional to the quantity of remaining days until the end of the month
- services included with the SIM cards that are activated during the month will be reduced in proportion to the remaining days until the end of the month (for example: a Small profile activated on 16 april includes 500 MB, 250 minutes and 25 SMS)
Notes for Enterprise profile
- the monthly cost for Voice and SMS will be charged only if during the month the SIM card is used at least for a conversation or to send or receive at least one text message
- the monthly cost of Internet service will be charged, only if in the course of the month the SIM card will use at least one KB of traffic via mobile network
- Internet traffic is calculated on the actual quantity of utilized KB (for example: for 100 MB the charge will amount to just 0.50 euro)
- in case of subscription, for the Enterprise profile the Tassa di Concessione Governativa (governamental tax) will be applied
- Welcome Italia is a Full MVNO (Full Mobile Virtual Network Operator) that controls the entire service with the exception of radio access provided by network operator (TIM spa) with whom Welcome Italia has stipulated an agreement for national roaming
- the coverage of national territory corresponds to the one advertized by TIM
- at the end of contract relationship with Welcome Italia, the left credit will be given back to the Customer
- the cost of calls is measured on the actual seconds of conversation, with no connection charge
- Internet traffic via WiFi network, neither use the included amount of GB, nor the top-up credit
- access to voicemail service is included
- NGN stands for Non-geographic number. (In Italian Numerazioni non Geografiche, NNG). For example: 199, 892, 895, 899, ecc.